Payment Policy

Effective Date: January 14, 2025

Introduction

At RetroStore, we strive to ensure a smooth and secure payment process for all customers. This Payment Policy outlines the available payment methods, processing times, and related terms for purchasing from our website (retrostore.click). By making a purchase from us, you agree to comply with the following payment terms.

1. Accepted Payment Methods

We accept the following payment methods:

  • Major Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment methods (if available)

2. Payment Processing

  • All payments are processed securely through trusted third-party payment gateways. We do not store your payment details on our servers.
  • Full payment must be received before your order is processed and shipped.
  • RetroStore reserves the right to refuse or cancel any order if payment is not successfully processed or if there is an issue with your payment details.

3. Currency and Taxes

  • All transactions are processed in USD unless otherwise stated.
  • Applicable sales tax will be added to your order at checkout based on your shipping address.
  • Shipping fees are calculated separately and added to the total at checkout.

4. Order Confirmation

  • After placing an order, you will receive an order confirmation email that includes the details of your purchase, including the payment method used, product details, and the total amount charged.
  • Please note that the order confirmation email is not an acceptance of your order. The order is only confirmed once payment is successfully processed and your items are ready for shipping.

5. Payment Security

  • RetroStore uses secure encryption technologies to protect your payment information. All transactions are processed through SSL (Secure Socket Layer) encryption, ensuring that your credit card information is transmitted safely.
  • We follow strict industry standards to protect the privacy and security of your financial details.

6. Failed Payments

  • If a payment fails or is declined, you will be notified, and you will be asked to provide an alternate payment method.
  • If payment cannot be processed successfully within a reasonable time frame, your order may be canceled, and the items may be returned to stock.

7. Fraud Prevention

  • RetroStore reserves the right to take measures to prevent fraud, including verifying payment information and contacting the customer if any suspicious activity is detected.
  • We may request additional verification before processing your order to ensure that your payment is legitimate and authorized.

8. Billing Information

  • You are responsible for providing accurate and complete billing information during checkout.
  • Any issues related to incorrect billing information (e.g., address errors or missing details) may delay the processing of your order.

9. Cancellations and Refunds

  • If you need to cancel an order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped.
  • Refunds for canceled orders will be issued to the original payment method once the order has been canceled.

10. Payment Disputes

  • If you dispute a charge or transaction, please contact us immediately at info@retrostore.click. We will work with you to resolve the issue as quickly as possible.
  • RetroStore may also cooperate with the payment provider or bank to resolve any payment disputes, but customers must notify us promptly of any payment issues.

11. Contact Us

If you have any questions about our Payment Policy or need assistance with your payment, please contact us:

RetroStore
429 Church St
Wood River Junction, Rhode Island
Phone: (401) 213-6093
Email: info@retrostore.click
Website: retrostore.click

By making a purchase from RetroStore, you agree to comply with the terms outlined in this Payment Policy.