Sales Policy

Effective Date: January 14, 2025

Introduction

At RetroStore, we strive to provide excellent products and customer service. This Sales Policy outlines the terms and conditions of purchasing items from our website (retrostore.click). By making a purchase with us, you agree to the following terms.

1. Product Availability

  • All products listed on our website are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.
  • In the event that an item you ordered is out of stock, we will notify you as soon as possible and offer alternatives, a refund, or an estimated shipping date for backordered items.

2. Pricing

  • Prices for products are listed on the website and are subject to change without notice.
  • All prices are displayed in USD, unless otherwise stated.
  • Prices do not include taxes or shipping fees, which will be calculated at checkout.
  • RetroStore reserves the right to correct pricing errors and may refuse or cancel any orders placed for items priced incorrectly.

3. Order Process

  • Once an order is placed, you will receive an order confirmation email. This email serves as a receipt and confirms that we have received your order.
  • An order does not constitute a binding contract until your payment has been processed and your order has been shipped.
  • We reserve the right to cancel orders at our discretion, including but not limited to instances where there is an issue with payment processing or product availability.

4. Payment Methods

  • We accept various forms of payment, including major credit and debit cards, PayPal, and other secure online payment methods.
  • Payments must be processed before your order is shipped.
  • RetroStore is not responsible for any errors or issues related to payment processing, and we reserve the right to cancel an order if payment is not received.

5. Shipping and Delivery

  • We ship products to addresses within the United States and other countries, depending on product availability and shipping restrictions.
  • Shipping costs will be calculated at checkout based on the destination, weight of the order, and delivery speed.
  • Delivery times may vary depending on the shipping method chosen, but we strive to process and ship orders as quickly as possible.
  • RetroStore is not responsible for delays caused by third-party shipping carriers or customs processing for international orders.

6. Taxes

  • Sales tax will be applied to orders as required by state and local tax laws.
  • The applicable tax rate will be calculated at checkout based on the shipping address.

7. Cancellations

  • If you wish to cancel an order, please contact us as soon as possible. We can only cancel orders before they have been processed and shipped.
  • If the order has already been shipped, you may return the item(s) in accordance with our Refund and Returns Policy.

8. Customer Service

  • For any questions about your order, products, or other inquiries, please contact our customer service team at info@retrostore.click.
  • Our team is available to assist you with any concerns and provide support regarding your purchase.

9. Limitation of Liability

  • RetroStore is not responsible for any indirect, incidental, or consequential damages arising from the sale, use, or inability to use our products.
  • Our total liability is limited to the amount paid for the item(s) purchased.

10. Changes to the Sales Policy

  • RetroStore reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions or need assistance with your order, please contact us:

RetroStore
429 Church St
Wood River Junction, Rhode Island
Phone: (401) 213-6093
Email: info@retrostore.click
Website: retrostore.click

By purchasing from RetroStore, you agree to the terms and conditions outlined in this Sales Policy.